Terms of Service for Clarity Builder

Last updated: November 25, 2025
Effective date: November 25, 2025

1. Agreement to Terms

By using Clarity Builder services, including our mobile application or website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.

2. Description of Service

Clarity Builder is a personal journaling and reflection service (available via mobile application and website) that helps users:

• Create daily journal entries
• Track personal habits and goals
• Practice gratitude and self-reflection
• Receive AI-powered insights and recommendations
• Generate personalized "Clarity Cards" for personal growth

3. User Accounts

Account Creation

• You must provide a valid email address to create an account.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must be at least 13 years old to create an account.

Account Responsibilities

• You are responsible for all activities that occur under your account.
• You must notify us immediately of any unauthorized use of your account.
• You may not share your account credentials with others.

Account Termination

• You may delete your account at any time through the app settings or by contacting support.
• We may terminate or suspend your account for violations of these Terms.
• Upon account deletion, your data will be permanently removed, subject to backup and legal requirements.

4. Acceptable Use

Permitted Uses

• Personal journaling and self-reflection
• Habit tracking and goal setting
• Using AI-generated insights for personal growth
• Sharing your own content within our services

Prohibited Uses

• You agree not to:
• Use our services for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt our services' functionality
• Upload content that is harmful, offensive, or violates others' rights
• Use our services to harass, abuse, or harm others
• Reverse engineer, decompile, or modify our services
• Use automated systems to access our services

5. User Content

Your Content

• You retain ownership of all content you create using our services.
• You grant us a limited license to process your content for AI insights and service functionality.
• Your journal entries may be stored locally on your device or synchronized to Firebase cloud storage, depending on your app settings.
• Your Clarity Unlock reports and session data are stored securely in the cloud using Firebase with AES-256 encryption.
• We do not sell your personal journal content.

Content Guidelines

• Your content must be your own original work.
• You must not upload content that infringes on others' rights.
• You are responsible for the accuracy and appropriateness of your content.
• We reserve the right to remove content that violates these Terms.

AI Processing

• Your journal entries may be processed by OpenAI's GPT-4 to generate insights.
• AI processing is temporary and your data is not stored by OpenAI after processing.
• You consent to this processing by using the AI features.

6. Privacy and Data Protection

Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to our Privacy Policy.

Data Storage

• Your journal entries may be stored locally on your device or synchronized to Firebase cloud storage.
• Your Clarity Unlock reports and sensitive mental health data are stored securely in Firebase with AES-256 encryption.
• Account information is stored securely with Firebase.
• We do not sell your personal journal content or mental health data.
• You are responsible for backing up your own data.

7. Intellectual Property

Our Rights

• Clarity Builder services and their original content, features, and functionality are owned by JACE Business Technology Solutions, Inc. or its licensors.
• Our trademarks, service marks, and logos are our property.
• You may not use our intellectual property without permission.

Your Rights

• You retain ownership of your journal content.
• You may export and use your own data as you wish.
• You may share your own insights and experiences.

8. Disclaimers and Limitations

Service Availability

• We strive to provide reliable service but cannot guarantee uninterrupted access.
• Our services may be temporarily unavailable for maintenance or updates.
• We are not responsible for issues caused by your device or internet connection.

AI Insights

• AI-generated insights are for informational purposes only.
• They should not be considered professional advice.
• We are not responsible for decisions made based on AI recommendations.
• AI insights may not always be accurate or appropriate.

No Warranty

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF OUR SERVICES.

9. Indemnification

You agree to indemnify and hold harmless JACE Business Technology Solutions, Inc. and its affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

10. Third-Party Services

Firebase

• We use Firebase for user authentication and account management.
• Firebase's terms of service apply to their services.
• We are not responsible for Firebase's actions or policies.

OpenAI

• We use OpenAI's services for AI-powered insights.
• OpenAI's terms of service apply to their services.
• We are not responsible for OpenAI's actions or policies.

Stripe

• We use Stripe for secure payment processing of premium Clarity Unlock reports.
• Stripe's terms of service apply to payment transactions.
• We are not responsible for Stripe's actions or policies.
• Payment card details are processed directly by Stripe and never stored on our servers.

Google Analytics

• We use Google Analytics to understand how users interact with our services.
• Google Analytics uses cookies and collects anonymized usage data.
• Google's privacy policy applies to their analytics services.
• You can opt-out by disabling cookies in your browser settings.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Sending you an email notification (if you have provided an email address)

Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

12. Refunds and Cancellations

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee for premium Clarity Unlock reports. If you are not satisfied with your premium report purchase, you may request a full refund within 30 days of purchase by contacting support@myclaritybuilder.com.

Refund Process

• Refund requests must be made within 30 days of the original purchase date.
• Refunds will be processed to the original payment method within 5-10 business days.
• Once a refund is processed, your access to premium content will be revoked.
• Free reports are provided at no cost and are not eligible for refund.

No Refunds After 30 Days

Refunds will not be provided for purchases made more than 30 days ago, except as required by applicable consumer protection laws.

13. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions. Any disputes will be resolved in the courts of Ontario, Canada.

14. Dispute Resolution

Informal Resolution

We encourage you to contact us first if you have any issues with our services. Please email support@myclaritybuilder.com with your concerns, and we will work with you to resolve the matter.

Arbitration

Any disputes that cannot be resolved informally may be resolved through binding arbitration in accordance with the rules of the ADR Institute of Canada, Inc. (ADRIC). The arbitration will be conducted in Toronto, Ontario, Canada, and will be conducted in English. The arbitrator's decision will be final and binding.

Class Action Waiver

YOU AND WE AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial and agree that such claim shall be brought only in the courts of Ontario, Canada. You agree that you may bring claims against us only in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

Exceptions to Arbitration

Notwithstanding the above, either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the services, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in the informal dispute resolution process described above.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. If a court or arbitrator finds any provision of these Terms to be unenforceable, but that provision can be made enforceable by limiting its scope, then that provision will be enforced to the maximum extent permitted by applicable law.

16. Entire Agreement

These Terms constitute the entire agreement between you and us regarding Clarity Builder services and supersede all prior agreements, understandings, or communications, whether written or oral, relating to the subject matter of these Terms.

17. Contact Information